Privacy Policy



We are the “Lighthouse for the Blind of Greece”, a Specially Recognized Association as Philanthropic of Non-profit character and specially Certified as Social Care Service Provider and we process your personal data as a data controller. This means that we are responsible for how we process and protect your data.


We will use your data, collected electronically or in person, among other things, to manage the purchase of products or services to you or to answer your questions; Depending on how you interact with our Platform, e.g. depending on the services, products or functions you wish to receive, we will process your personal data for the following purposes:

Fulfillment and execution of the sales or service contract you have concluded with the Lighthouse for the Blind of Greece on the platform: This purpose includes the processing of your data, mainly to communicate with you about updates or informative notifications related to the functions, products or services for which a contract has been concluded, to manage the payment of the purchased products, regardless of the payment procedure followed. To activate the mechanisms needed to prevent and detect unauthorized uses of the Platform (for example, during the purchase and returns process) and possible fraud committed against you and/or against us. If we believe that a transaction may be fraudulent or we detect abnormal behavior that indicates an attempted fraudulent use of our features, products or services, this processing may result in consequences such as blocking the transaction; The occasional management of possible changes or returns after purchase and the management of requests for product availability information, depending on the availability of such options.


The personal data collected on this site are the following:

1. The data (Name, Phone, Email) that the user fills in, through the Contact Form.

2. The Internet Protocol (IP) address of the device, which is automatically recorded/ logged through the log files while entering the site. The IP is the unique numeric address/numerical number of the user’s device and the log files are log files on the server where the site is hosted. The logging is done automatically and cannot be bypassed as it is done for security reasons, such as to protect the site from malicious attacks.

3. Information collected through the cookies installed in the visitor’s device, if the visitor consents to the use of these cookies while entering the site. The information collected depends on the type of cookies and may include online identification data, through which tracking, recording and analysis of the user’s online behavior are achieved both on this website, as well as on others, in order to target advertising on the basis of their interests and preferences, on social media partner sites, advertising and analytics. You can get detailed information about the categories of cookies we use in the “Cookies Policy”.


We can legally process your data for various reasons. The main reason is for the performance of the contract you enter into with us when making a purchase or when you receive any of our services or features; however there are further reasons that allow us to use it, such as, among others, our interest in answering your questions or the consent you give us to send you our newsletter.


1. The data that the visitor inserts in the Contact Form of the website -if so- is not accessible to third parties.

2. As for the automatic recording of the visitor’s IP through the log files, recipients may be network service providers used for hosting our site.

3. With regard to the information collected through the cookie identifiers, if the visitor consents to their use, they are shared with our social media, advertising and analytics partners, who use the collected information for statistical, advertising and retargeting purposes. In this case, your data may be transferred outside the European Union. In case a legal obligation or right arises, we must disclose the personal data to the police authorities and any other administrative, judicial or public authority.


In the context of the development, fulfilment and performance of the purchase or service contract, we will process your data for the period of time required to manage the purchase of the products or services you have acquired, including any returns, complaints or claims related to the purchase of the specific product or service. Sometimes, we will only process your data until the time you decide, as in the case of payment data you have requested to be stored for future purchases, where this functionality is available. In addition, we will process your data for as long as it is needed to satisfy your request regarding your service from the relevant department. In relation to the service of promotion of the Association’s activities and products, we will process your data until you cancel your subscription to the Newsletter.

Regardless of how we process your data for the period of time strictly necessary to achieve the respective purpose, we will then keep them duly stored and protected for the period of time during which liability may arise from their processing, in accordance with the applicable legislation. Once the limitation period for any claim has expired, we will proceed to the deletion of the personal data.


You have the right to access, modify or delete your personal data. In some cases, you also have other rights, such as to object to the use of your data by us or the right to your data portability. We are committed to maintaining the confidentiality of your personal data and ensuring that you can exercise your rights. You can exercise your rights at no cost by sending an email to a single email address ( simply setting the reason for your request and the right you want to exercise. In case we consider it necessary to confirm your identity, we may request a copy of a document proving your identity. In addition, we may offer you the opportunity to exercise your rights and set your privacy preferences when you use certain of our services or by making certain channels available on our Platform. If you have given us your consent to process your data for any purpose, you also have the right to withdraw that consent at any time. When we are entitled to process your data on the basis of your consent or for the performance of a contract, you will also have the right to request portability of your personal data. This means that you will have the right to receive the personal data you have provided to us in a structured, commonly used and machine-readable format in order to transfer it directly to another legal entity without hindrance from us. In addition, when the processing of your data is based on our legitimate interest, you will also have the right to object to the processing of your data. Finally, we inform you of your right to lodge a complaint with the competent regulatory authority, in particular before the Hellenic Data Protection Authority: pageid=33,15510& dad=portal& schema=PORTAL


We offer features or services that require us to process the third-party personal data you must provide to us, such as when you activate and send a product as a “gift” to a third party or when you authorize a third party to pick up an order at a certain designated address or from our facilities or from third-party facilities. If you provide us with third-party personal data or if it is necessary for us to request it in order for a third party to receive an order on your behalf, you confirm that you have informed that third party of the purposes and manner in which we are to process their personal data. If a third party has provided us with your data or if you have provided it as a result of a function or service requested by one of our users, we will use it to administer that function or service, in each case within the limits of the purposes set out in this Privacy and Cookies Policy.


This Privacy Policy is updated whenever necessary. We encourage you to periodically review this Policy to know how your data is protected. It is possible that after your browsing, we may modify the information contained in this Privacy and Cookies Policy when necessary. In any case, we suggest that you check this Privacy and Cookies Policy from time to time to see if we have made any minor changes or introduced any interactive improvements, taking advantage of the fact that you will always find it as a permanent field of information on our Website.


We use cookies and similar devices to facilitate your browsing on the Platform, to understand how you interact with us and, in some cases, to be able to show you our Association’s actions and products based on your browsing habits. Please read our Cookie Policy to understand in more detail the cookies and similar devices we use, including their purpose, how to manage your preferences and other information of interest to you.

Last Update: 5/12/23